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Questions and answers

We're here for you if you need to get in touch, but first, swing by our FAQ section to quickly find out if your query has already been answered.


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Call us for general enquiries

Please note: we are unable to process loan applications over the phone or advise on your chances of approval.

call0333 577 0045*

Call us: Mon–Fri, 9:00am to 5:00pm, excluding bank holidays.

*Calls to 03 numbers will cost no more than a national rate call to an 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.

Ready to apply? Get up to £3,000 within 15 minutes of approval

(It won't affect your credit score)
Representative Example:
Representative 669.35% APR (variable). £250 borrowed for 30 days. Interest charged is £60.00. Total amount repayable is £310.00. Annual interest rate of 292% (fixed).
Important Information

If you do not make your minimum repayment by the agreed upon due date, you may incur additional charges and penalties. If you are having problems paying, please call your credit provider. For other sources of assistance, call the Step Change Debt Charity on 0800 138 1111; or National Debtline on 0808 808 4000; or visit moneyadviceservice.org.uk; or visit your local Citizens Advice Bureau.

Loan approval: All loan offers are subject to lender final approval. Approval/transfer times vary by lender. Not all lenders may be able to transfer funds in 15 minutes. Approvals/transfers may take longer for applications processed outside normal working hours. If your bank does not support faster payments, it may take longer for funds to reach your account.

Credit checks: When assessing your eligibility for a loan, lenders will carry out a soft search; only you can see them on your credit report and they have no impact on your credit rating. If you accept a lender's loan offer, they will perform a hard credit search which will be visible to any company searching your credit report for 12 months.

Instant Lolly does not charge customers a fee for using its services, but it receives a small fee from lenders or other brokers following an introduction through this website.