Frequently asked questions

Got a burning question about short-term loans? You're not the only one! Find all the answers here.

Getting started

Am I eligible to apply?

We welcome all credit histories but we do have basic criteria that you need to meet.

To apply you must:
Be at least 18 years old.
Be a UK resident.
Have a regular source of income.
What information do I need to apply?
You'll need to provide the following information:
Address, employment and bank details.
Details of your regular income and outgoings.
You'll also need:
A bank account with a debit card.
A valid email address and mobile number.

Your employment details will be used for verification purposes only—your employer will not be contacted.

What counts as regular source of income?
Your income must come from on of these:
Full-time, part-time or temporary work
Self-employment
Pension
Disability benefits
Other regular benefits
Can I apply after working hours and at weekends?
You can apply with us any time or day. Many of our lenders operate extended working hours and weekends, so the short answer is: yes. However, we always recommend that you apply during normal working hours if possible (Mon–Fri, 9am–5pm) to ensure the best outcome. If you apply out of hours and your application is accepted by a lender who cannot finalise your agreement straightaway, funding will usually happen the next working day, subject to final approval.
Can I apply over the telephone?
We only accept online applications. If you're having problems applying online or have any worries about doing so, please get in touch and we'll do our best to find a solution.
How much can I borrow and for how long?
At Instant Lolly, you can apply to borrow from £100 up to £3000 and select a repayment term between one and 24 months.

For further information, go to borrowing money.

Be fraud smart: We will never call, text or email you promising a loan in return for an upfront fee. We only accept applications through this website and our service is always FREE.

Guides and information

We've written some useful guides and posts about some of the most discussed payday topics. We tell it like it is and cover the important stuff you need to know in clear, simple term.

Ready to apply?Get up to £3,000 within 15 minutes of approval

IMPORTANT INFORMATION

If you do not make your minimum repayment by the agreed upon due date, you may incur additional charges and penalties. If you are having problems paying, please call your credit provider. For other sources of assistance, visit www.mymoneysteps.org; call the Step Change Debt Charity on 0800 138 1111; or National Debtline on 0808 808 4000; or visit moneyadviceservice.co.uk; or visit your local Citizens Advice Bureau.

Loan approval: All loan offers are subject to lender final approval. Approval/transfer times vary by lender. Not all lenders may be able to transfer funds in 15 minutes. Approvals/transfers may take longer for applications processed outside normal working hours. If your bank does not support faster payments, it may take longer for funds to reach your account.

Credit checks: When assessing your eligibility for a loan, lenders will carry out a soft search; only you can see them on your credit report and they have no impact on your credit rating. If you accept a lender's loan offer, they will perform a hard credit search, which will be visible to any company searching your credit report for 12 months.